Privacy Statement

Kilcully Scout Campsite is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, contact us, or make a booking with us.

Who We Are

Kilcully Scout Campsite
Kilcully House
Whites Cross
Co. Cork
T23 NH63

Email: bookings@kilcully.com

For the purposes of data protection legislation, Kilcully Scout Campsite is the Data Controller of the personal information collected through this website and booking process.

Information We Collect

We may collect and process the following information:

Information You Provide

  • Name
  • Postal address
  • Email address
  • Telephone number
  • Scout Group, School, Club or Organisation details
  • Booking details and event information
  • Payment and billing information
  • Any information you provide when contacting us

Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of visits
  • Website usage statistics through analytics tools

How We Use Your Information

We use your personal information to:

  • Process and manage campsite bookings
  • Respond to enquiries
  • Communicate regarding bookings and campsite activities
  • Issue invoices and manage payments
  • Maintain records of campsite usage
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Protect the security and integrity of our facilities and website

Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Performance of a contract where you make a booking with us
  • Compliance with legal obligations
  • Legitimate interests in managing and operating the campsite
  • Consent, where required

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with:

  • Payment service providers
  • Website hosting and IT service providers
  • Legal, regulatory or law enforcement authorities where required by law
  • Insurance providers where necessary for claims or incident reporting

All third-party providers are required to protect your information and process it in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil booking and administrative requirements
  • Meet legal, financial and insurance obligations
  • Resolve disputes and enforce our terms and conditions

When information is no longer required, it will be securely deleted or anonymised.

Cookies

Our website may use cookies to improve user experience and monitor website performance.

Cookies may be used to:

  • Remember website preferences
  • Analyse website traffic
  • Improve website functionality

You can control cookie settings through your web browser. Disabling certain cookies may affect website functionality.

Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure or destruction.

While we take every reasonable precaution, no internet transmission can be guaranteed as completely secure.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where appropriate
  • Restrict processing of your information
  • Object to certain types of processing
  • Request transfer of your information
  • Withdraw consent where processing is based on consent

Requests can be made by contacting us at bookings@kilcully.com.

Complaints

If you believe your personal information has not been handled correctly, you have the right to lodge a complaint with:

Data Protection Commission (Ireland)

Website: www.dataprotection.ie

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page and will take effect immediately upon publication.

Last Updated: May 2026